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Teaching Children about 9-1-1
When Should You Use 911?
Teach your children HOW and WHEN TO call 9-1-1
Always tell them to dial "nine-one-one", never refer to this emergency number as "nine-eleven". There is no such number as "eleven" on the telephone and a child may easily become confused in the process of dialing.
If a member of the family has a medical condition, tell your children how to identify these symptoms, i.e., person not breathing or suddenly collapsing, etc.
Also explain that 9-1-1 IS NOT A TOY OR GAME and should never be played with unless it is actually needed.
Teach your child if the “accidentally dial 9-1-1” DO NOT hang up. If you hang up, we will send a Police Officer to your home to make sure everything is alright.
Possibly use the classic "Crying Wolf" story and relate it to the use of 9-1-1
At the same time you must avoid discouraging a child from using 9-1-1. Any time that they think they need to call, encourage them to use 9-1-1, even if they are in doubt.